We are pleased to let you know that today (30 June 2021), Aksa Housing Association Limited and Beech Housing Association Limited have merged (legally known as ‘a transfer of engagements’) with Jigsaw Homes North.
With Jigsaw Homes North becoming your landlord, your rights as a tenant or leaseholder are not affected.
- your tenancy or lease is not affected;
- your rent will not change. Any rent increase will be at the usual date detailed in your Tenancy Agreement and in line with Government guidelines.
- you will continue to receive services from us in the same way that you do now.
You will start noticing changes to the appearance of our communications materials including our letterheads and the signs outside any of our properties.
You can access our web services and information as usual, login or register to my.jigsawhomes.org.uk, gaining access to a dedicated online services account, and get in touch.
Over the phone you can continue using 0300 011 1144 (formerly Aksa tenants) and 0300 111 1133 (formerly Beech tenants). You can email us at: email@example.com and if you need to write to us, the Head Office address is Jigsaw Homes North, Cavendish 249, Cavendish Street, Ashton-under-Lyne, OL6 7AT.
Please remember that your voice is important to us at Jigsaw. You can give us regular feedback on our services and plans for our future by joining Jigsaw Rewards, rewards.jigsawhomes.org.uk
It’s quick and easy to sign up and by taking part, you receive points that can be exchanged for gift vouchers or credits on your rent account.
Thank you for your commitment as a customer and we look forward to our relationship continuing with Jigsaw Homes long into the future.