| At our recent Board Strategy Day, we agreed on the key priorities that will guide us through 2025/26. Our focus remains firmly on two critical areas: investing in the quality and safety of our existing homes and delivering much-needed new homes to meet growing demand. Last year we spent £83 million on housing repairs and building safety work – and we expect this to be a similar figure in 2025/26. This is alongside a major £22m programme of energy efficiency work over three years, to help make homes warmer, safer and cheaper to run. Our Healthy Homes team continues to play a vital role, helping us ensure that homes are not only well-maintained but also safe and comfortable. We are also continuing with our development programme, and in the last financial year, we completed 828 homes for rent and shared ownership and we are currently on site with 278 new homes. By April next year, we expect to have delivered 97% of our target of building 4,000 new homes over five years. Brian Moran, Group Chief Executive |
| Keeping you safe in your home |
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| From April 2024 to March 2025, Jigsaw Homes Group has carried out: 27,095 emergency repairs of which 12,867 were in Tameside 79,989 urgent, essential and routine repairs 98.1% of emergency repairs were attended and made safe within 24hours 39,117 gas safety checks 717 new kitchens fitted 281 new bathrooms fitted 2,096 new boilers fitted A total of 1,831 void homes had repairs completed ready for re-let, helping more people into affordable homes. |
| Supporting our communities |
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| Jigsaw Support 5,000 people accessed our Jigsaw Support services ranging from domestic abuse and homelessness to wellbeing between April 2024 and March 2025. 425 people accessed our Wellbeing & Tenancy Sustainment service which supports customers to manage anxiety and stress and build resilience and confidence. Our Supported Temporary Accommodation scheme provides accommodation and support for people who are homeless. Over the last year, 196 individuals/families were housed and a further 79 were supported via emergency placements. We have provided hundreds of residents with the skills and support they need to work towards securing employment through our range of services like Motiv8, Support to Succeed and maths course Multiply. 654 people were helped towards employment through work clubs and jobs fairs with 8 residents received Business Start-up grants 722 residents attended free training organised by our Jigsaw Employment Team (JET) with courses including Food Safety, Digital Skills, First Aid, Business Start-Up and AQA courses. Neighbourhood Engagement Across our communities, we have been actively addressing the cost of living and fuel poverty and providing financial health and wellbeing support throughout the year. In 2024-25: 3,058 residents attended wellbeing projects We helped facilitate five food pantries and 11 warm hubs 64 volunteers helped with clean up days across our neighbourhoods 615 winter warmer packs were handed out 113 people attended 16 ‘cooking on a budget’ courses 67 gardens were cut back by our HIT Squad who also completed 36 community projects. If you want to know more about our work in and around your neighbourhood, please see our Neighbourhood Plans. Jigsaw Foundation The Jigsaw Foundation fund is our community investment programme aimed at supporting charities, resident and community groups, voluntary organisations, social enterprises and local partner agencies. In 2024/25 we funded 79 projects across the group to a total value of £450,000. The fund is once again open for applications in 2025/26 so if you, or someone you know, might be eligible and benefit from this, they can apply at foundation.jigsawhomes.org.uk |
