Resident Services, Help & Advice

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Welcome

On this page you can access a host of services along with useful information about your home and maintenance, your tenancy, rent and neighbourhood services.

How can we help you today?
 
My Jigsaw
Log in or register with 'My Jigsaw' to gain access to our services, tenancy info, rent and repairs 24/7.
 
Money Advice
We are here to provide free and impartial advice on budgeting and money management.
 
Pay Your Rent
Make a secure payment online using allpay.
 
Exchange Your Home
Advertise your home and find other tenants to swap your home for free via www.houseexchange.org.uk
 
Report ASB
If you wish to report an incident of ASB or hate crime, please get in touch with us.
 
Contacting us out of hours
Report any issues outside our office hours that requires an emergency response.
 
Rent
Find everything you need regarding your rent, from online payments to money advice.
 
Home & Maintenance
Find information about looking after your home, from reporting repairs to mould & condensation.
 
Your Tenancy
Find out more information about your tenancy agreement, ASB & hate crime and exchanging your home.
 
Your Neighbourhood
Find out more information about where you live, our teams, and the services we provide, including our neighbourhood plans.
Latest news
12/08/2022
Embracing the Challenge to Be Zero

As featured in Unlock Net Zero on 9 August, Andy Marshall, our Group Director of Asset Management, discusses the challenges faced in the transition to reach net zero by 2050.
10/08/2022
Jigsaw Foundation Offers Helping Hand to Residents

Tameside Citizens Advice Bureau has received a whopping £83,790 in funding from the Jigsaw Foundation to fund a three-year project offering accessible advice to residents in need.
10/08/2022
Residents Benefit from a Rewarding Partnership

The Jigsaw Homes Rents team partnered up with the Jigsaw Rewards team to help find volunteers and take part in a test of an amended Universal Credit process.
See all news