Category: Your home and maintenance

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21/11/2024
External Condensation on New Energy Efficient Windows

External condensation on energy efficient windows is a common phenomenon that occurs when the outer glass surface becomes colder than the surrounding air, leading to moisture from the air condensing on it. While it might seem like a problem, it is actually a sign of high energy efficiency in your new windows.
 
19/11/2024
Group Disrepair and Housing Conditions Policy

This Policy explains how the Group will handle Disrepair and Housing Conditions claims in line with the Housing Conditions Pre‐Action Protocol.
 
05/03/2024
Legionella and Water Hygiene

Legionnaires’ disease is a lung infection you can get from inhaling droplets of water from things like air conditioning or hot tubs. It’s uncommon but it can be very serious.
 
05/03/2024
Electrical Safety Around the Home
 
12/02/2024
Our Relet Standards
 
24/10/2023
Damp and Mould – Our approach

We aim to take all reasonable action to make sure our residents stay safe, healthy and well in their homes.

 
08/06/2023
Roof Replacement
 
07/04/2021
Energy advice

A few simple steps could help you run your home for less.
 
22/01/2021
Using storage heaters efficiently
 
19/01/2021
Being prepared for floods

Even homes that are not in an immediate risk of flooding can be affected by excessive rainfall. ‘Surface water’ occurs when drainage systems are unable to cope with sudden, heavy rainfall, causing flash floods.