Category: Customer Feedback

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Customer Feedback | 03/02/2026
Customer Feedback Update: Q2 July – September 2025

We are always keen to hear your feedback as this provides us with insight to help us learn and shape the services we deliver to you. You can check out…
 
Customer Feedback | 19/11/2025
Tenant Satisfaction Measures – look out for the 2025/26 survey.

The Regulator of Social Housing (RSH) requires Jigsaw Homes to publish our performance against twenty-two Tenant Satisfaction Measures every year.
 
Customer Feedback | 10/09/2025
Customer Feedback and Complaints: Q1 April – June 2025

We are always keen to hear your feedback – good or bad – as this provides us with insight to help us learn and shape the services we deliver to…
 
Customer Feedback | 24/06/2025
Tenant Satisfaction Measures published for 2024/25

The latest Tenant Satisfaction Measures (TSMs) have now been published and are available to view. 
 
Customer Feedback | 18/11/2024
Tenant Satisfaction Measures – look out for the 2024/25 survey.

The Regulator of Social Housing (RSH) requires Jigsaw Homes to publish our performance against twenty-two Tenant Satisfaction Measures every year. These measures ensure tenants and shared owners can easily see…
 
Customer Feedback, General | 28/10/2024
Q1 Customer Feedback and Complaints

We are always keen to hear your feedback – good or bad – as this helps us to learn and shape the services we deliver to you.
 
Customer Feedback | 19/09/2023
Tenant’s Annual Report 2022/23

Jigsaw Homes Group has officially launched its Tenant’s Annual Report for 2022/2023

 
Customer Feedback | 30/08/2023
Customer Feedback Update: Q1 April – June 2023

We are always keen to hear your feedback as this helps us to learn and understand areas where we are delivering services well and areas where we can improve.
Customer Feedback | 06/06/2023
Customer Feedback Update: Q4 January – March 2023

We are always keen to hear your feedback as this helps us to learn and understand areas where we are delivering services well and areas where we can improve. Dissatisfaction…
 
Customer Feedback | 14/02/2023
Q3 Customer Feedback Update

We are always keen to hear your feedback as this helps us to learn and understand areas where we are delivering services well and areas where we can improve.