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Jigsaw Rewards, You Said We Did | 11/06/2025
You Said We Did: Retrofit Assessment 2025

In April 2025, Jigsaw Rewards members took part in our survey on Retrofit Assessments 2025. The survey was created to assist with the ongoing retrofit assessments (RFA) to look into the energy efficiency of Jigsaw Homes’ housing stock and provide recommendations to formulate a programmed plan of works.
 
Jigsaw Rewards, You Said We Did | 04/06/2025
You Said We Did: Programme of Works – Stock Surveys

In February 2025, Jigsaw Rewards members took part in our survey on ‘Programme of Works – Stock Surveys’ to assist with the building surveys that Jigsaw Homes will complete over the coming months.
 
Jigsaw Rewards, You Said We Did | 21/05/2025
You Said We Did: 20% Movement

In February 2025 we conducted a survey called ‘20% Movement’ to explore how we might encourage more people living in social housing to work in the housing sector.
 
Jigsaw Rewards, Scrutiny | 19/05/2025
Scrutiny Panel: Customer Voice

We work together with residents to shape our priorities through an active consultation process via our Jigsaw Reward’s scrutiny panel.
 
Jigsaw Rewards, You Said We Did | 01/05/2025
You Said We Did: Customer Service Pledge

In January 2025, 150 Jigsaw Rewards members participated in a survey about Jigsaw Homes’ Connect team Customer Service Pledge.

 
Jigsaw Rewards, You Said We Did | 25/04/2025
You Said We Did: Unreasonable Behaviour Policy Review

In January 2025, 107 Jigsaw Rewards members took part in a survey to review our unreasonable behaviour policy.
 
Jigsaw Rewards, You Said We Did | 22/04/2025
You Said We Did: Tenant’s Annual Report 2025

In January 2025, 198 Jigsaw Rewards members took part in a survey regarding our Tenant’s Annual Report 2025.

 
Jigsaw Rewards, You Said We Did | 14/01/2025
You Said, We Did:  Leasehold Management Policy Consultation

Recently, 74 Jigsaw Rewards members took part in our survey on our leasehold management policy. 
 
Jigsaw Rewards, You Said We Did | 07/01/2025
You Said, We Did: Sustainability Action Plan Consultation

Recently, 177 Jigsaw Rewards members took part in our sustainability action plan survey. 
 
Jigsaw Rewards, You Said We Did | 19/12/2024
You Said, We Did: What’s Your Call?

In October 2024, 165 Jigsaw Rewards members took part in a survey to share their views on our current range of telephone contact numbers. At this time, we do not…