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Jigsaw Rewards members recently took part in a survey to tell us about the process of moving into a Jigsaw Homes property and the letters we send as part of this process.
We’ve been working hard to act on your feedback from our current rent and service charger collection policy review consultation last year.
As part of the annual review of the Jigsaw Service Charge Policy, 154 Jigsaw Rewards members took part in this consultation last year and just under half of the survey participants said they personally pay a service charge.
Recently, 168 Jigsaw Rewards members took part in a review of our Rent Setting Policy.
Recently, 90 Jigsaw Rewards members took part in our ‘good call’ survey and told us about their recent experiences phoning our Connect contact centre.
We recently ran a prize draw giving Jigsaw Rewards users the chance to win £300 worth of shopping vouchers. Once more, the response was tremendous with even more residents registering…
Thank you to the 136 Jigsaw Rewards members who helped us to review our Anti-Social Behaviour Policy in September 2023. A total of 95% of the members who took part…
For Gas Safety Week (11-17 September 2023) we asked our Jigsaw Rewards members to review the Gas Safety section of our website. A total of 132 Jigsaw Rewards members took…
In May 2023, we asked Jigsaw Rewards members to review our Cost of Living Support Webpage and since then, we’ve been working hard to make some changes based on the…
In July 2023, 106 Jigsaw Rewards members took part in this survey to help us review our Domestic Abuse Policy. There was a lot of positive feedback about our approach…
