Category: Your home and maintenance

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19/01/2021
Being prepared for floods

Even homes that are not in an immediate risk of flooding can be affected by excessive rainfall. ‘Surface water’ occurs when drainage systems are unable to cope with sudden, heavy rainfall, causing flash floods.
 
30/11/2020
Aids and adaptations
 
28/05/2020
Gas Safety
 
13/01/2020
Staying safe and warm in winter

Read our top tips about being prepared for adverse weather conditions and staying safe during particularly cold snaps.
 
13/01/2020
How to fix a frozen boiler condensate pipe

During the winter months, freezing conditions can cause the external condensate pipe of boilers to freeze…
 
General | 31/10/2019
Condensation and mould

If you have a condensation problem within your home, you may find that small changes to your household routines can help to improve your living environment. A well ventilated home, free from condensation and mould is a healthy home.
 
22/03/2019
Rechargeable repairs
 
22/03/2019
Rechargeable repairs
 
21/03/2019
Right to repair scheme and compensation

Our right to repair scheme gives assured and secure tenants the right to use a contractor from our approved list to carry out an emergency or urgent repair and to be reimbursed by the association where we have failed in our duty to have the repair carried our within a specified timescale. 
 
21/03/2019
Repair responsibilities

Jigsaw Group is responsible for the main structure of a property and for repairing items that were part of the premises when a tenancy started. Here you can find a comprehensive breakdown of our responsibilities and yours as a tenant.