Repair responsibilities

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Who is responsible
Who’s Responsible? Association Tenant Rechargeable to Tenant
Roof structure and covering Yes
Chimneys Yes
Guttering and rainwater goods Yes
Fascia’s, Soffits and barge boards Yes
Roof leaks / damage Yes
Chimneys sweeping Yes
TV/Satellite aerial Yes
Meter cupboard doors (Gas and Electric) Yes
Conservatories Yes
Solar Panels Yes
Walls porches and canopies
External walls and copings Yes
Rendering Yes
Foundations Yes
Concrete or timber canopies Yes
Timber or UPVC porches Yes
External painting Yes
Balconies Yes
Window frames Yes
Concrete and timber cill’s Yes
Glazing (with severe condensation) Yes
Glazing (if damaged) Yes Yes
Window cleaning Yes
Internal cill’s and reveals Yes
Window handles Yes
Window vents Yes
Window keys Yes Yes
External doors and frames Yes
Damaged external doors/frames Yes Yes
Internal door including, catches, handles and hinges Yes Yes
Thresholds and cill’s Yes
Locks, bolts and handles fitted by association Yes
Spy holes and additional security fitted by association Yes
Door entry systems Yes
Faulty security alarm (unless fitted by association) Yes
Code change to security alarm Yes
Door bells (battery operated) Yes
Door bells (hard wired) Yes
Replacement keys Yes Yes
Gaining access when keys are lost Yes Yes
Pipes and drains
Soil and vent pipes Yes
Drains and gully surrounds Yes
Gully grids Yes
Inspection chambers Yes
Clearing blocked drains Yes Yes
Gardens & Boundaries
Garden maintenance Yes
Tree maintenance Yes
Garden walls (not boundary) Yes
Garden flooding Yes
Front and rear Boundary Fencing Yes
Intermediate fencing Yes
Fencing staining/painting Yes
Front and rear side gates Yes
Garden timber sheds Yes
Miles Platting sheds Yes
Stolen sheds (Miles Platting) Yes Yes
Concrete outhouses Yes
Line posts Yes
Rotary driers Yes
Clothes lines/pegs Yes
Car hard standing repairs Yes
Dropping kerbs for parking Yes
Patio areas (association installed) Yes
Patio areas (tenant installed) Yes
Pest control Yes
Door entry and concierge systems Yes
Communal lighting and security Yes
Communal decoration and upkeep Yes
Grounds maintenance including trees Yes
Parking bays, gates and bollards Yes
Drying areas Yes
Window cleaning (communal) Yes
TV Aerial/Satellite Yes
Lifts and stairwells Yes
Communal lighting and security Yes
Fire alarms Yes
Smoke and heat detectors Yes
Internal doors and ironmongery Yes
Damaged internal doors and ironmongery Yes Yes
Flooring Yes
Skirting boards and picture rails Yes
Architraves Yes
Internal frames and architraves Yes
Door alterations (for floor coverings) Yes
Pest control (communal areas only) Yes
Plaster air vents and airbricks Yes
Plaster cornices Yes
Minor plaster repairs e.g. hairline cracks and small holes Yes
Plaster repairs when redecorating Yes
Wall tiling Yes
Tile grouting Yes
Fireplaces (gas/electric) Yes
Internal decoration Yes
Floor joists Yes
Chipboard flooring Yes
Timber floorboards Yes
Concrete floor finishes Yes
Worn vinyl floor tiling when fitting by the association Yes
Damaged vinyl flooring when fitted by the association Yes Yes
Carpets and laminates Yes
Other Flooring installed by tenant Yes
Carpet grippers Yes
Staircase, banister and handrails Yes
Stair lifts (fitted by the association) Yes
Treads and risers Yes
Stair coverings Yes
Baths, basins, WC Yes
Baths, basins, WC (damaged by tenant) Yes Yes
Bath panels Yes
Damaged bath panels Yes Yes
Toilet seats (general needs) Yes
Toilet seats (sheltered and supported) Yes
Bathroom leaks due to bathing Yes Yes
Faulty Taps Yes
Faulty taps due to tenant damage Yes Yes
Showers installed by the association Yes
Showers not installed by the association Yes
Shower heads Yes
Shower rails and curtains Yes
Internal pipe boxing (if installed when tenancy began) Yes
Plugs and chains Yes
Towel rails and holders Yes
Kitchens installed by the association or in situ when tenancy began Yes
Kitchens not installed by the association Yes
Cupboard draws Yes
Door catches, handles and hinges Yes
Worktops Yes
Taps (fitted by the association) Yes
Damage to any of the above (113-118) Yes Yes
Provision for washing machine Yes
Provision for dishwasher Yes
Plugs and chains Yes
Electrical items
Electrical wiring, sockets and light
Damaged electrical wiring, sockets and light fittings Yes Yes
Hard wired smoke alarms Yes
Battery operated smoke alarms Yes
Consumer units Yes
Storage heaters Yes
Electric fires (association fitted) Yes
Electric fires (not association fitted) Yes
Bulb change to electric fire Yes
Electric supply Yes
Rewireable fuses Yes
Immersion heaters Yes
Disconnection and reconnection of cookers Yes
Disconnection and reconnection of cookers (Decant) Yes
Extractor fans Yes
Cleaning of extractor fans Yes
Aerial sockets Yes
Ventilation units Yes
co2 detectors Yes
Pull cords Yes
Water service from the boundary to internal stop tap Yes
Blocked sink, bath or basin Yes Yes
Blocked WC Yes Yes
Sink unit Yes
Wash hand basin Yes
Bath or shower tray Yes
Plugs and chains Yes
Sealants to bath Yes
Boxing in of new or existing pipework Yes
Provision for washing machine Yes
Blockages caused by washing machine Yes
Provision for dish washer Yes
Provision for tumble dryer Yes
Ventilation for tumble dryer Yes
Gas boilers Yes
Re-pressure gas boiler (as per manufacturer’s instructions) Yes
Re-pressure boiler (those not able to follow manufacturer’s instructions) Yes
Bleeding of radiators Yes
Gas pipework Yes
Damaged Gas pipework Yes Yes
Supply of gas and gas meter Yes
Gas fires (association installed) Yes
Gas fires (not association installed) Yes
Radiator valves Yes
Timer clocks and thermostats Yes
Cookers Yes
Disconnection of gas cooker Yes
Installation of gas cooker Yes
Disconnection and re-connection of gas cooker (Decant or Planned Installs) Yes
Annual gas service Yes
Home Energy Efficiency
Draught proofing to windows Yes
Draft proofing to external doors Yes
Hot water cylinder jackets Yes
Low energy light bulbs Yes
Loft insulation Yes
Cavity wall insulation Yes
Aid and Adaptations (fitted by the association)
Shower seats Yes
Handrails Yes
Ramps and adapted walkways Yes
Pull cord systems Yes
Whale pumps Yes
Flooring to level access shower Yes
Keys safes Yes


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