Category: You Said We Did

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Jigsaw Rewards, You Said We Did | 06/04/2023
You Said, We Did: Residents Have Their Say on Our Tenants Annual Report

Residents have been given the chance to tell us what they want to see in our Tenants Annual Report 2022/2023 and how they would like this information to be shared with others.
 
Jigsaw Rewards, You Said We Did | 20/03/2023
You Said We Did: Scrutinise This Website

Each year, we ask groups of residents to take a close look at how certain areas of our organisation are being run, in a process called resident scrutiny. We wanted…
 
Jigsaw Rewards, You Said We Did | 25/01/2023
You Said We Did: Online Repair Booking Survey

We are developing the existing “My Jigsaw” service to allow residents to book repair appointments. The service will allow residents to report a repair to us and for most common…
 
Jigsaw Rewards, You Said We Did | 15/01/2023
You Said We Did: Cost of Living Survey 2022

In November 2022, 293 Jigsaw Rewards members took part in a survey to tell us about the impact the cost of living crisis was having on them and to give us ideas on how we can try to help.
 
Jigsaw Rewards, You Said We Did | 10/01/2023
You Said We Did: Furnished Tenancy Survey

Recently, 235 Jigsaw Rewards members took part in our Furnished Tenancy survey and shared their thoughts on how furnished tenancies might work best at Jigsaw.
Jigsaw Rewards, You Said We Did | 18/11/2022
You Said We Did: Lettings Survey

We recently ran a survey on Jigsaw Rewards to ask for your views on exchanges and transfers. An exchange is a direct swap with another tenant who also wants to move, whereas a transfer is when you apply for rehousing and move to an empty property (this can sometimes take a while).
General, Jigsaw Rewards, You Said We Did | 23/08/2022
You said We Did: Hoarding Awareness Survey

Early this summer we ran a survey on Jigsaw Rewards to raise awareness about our hoarding support service.   We asked residents to read a news article on our website and feedback to us about their thoughts.
Jigsaw Rewards, You Said We Did | 22/02/2022
You Said, We Did: Tenant Satisfaction Measures

The Regulator of Social Housing has been seeking views on its proposals for tenant satisfaction measures. These are part of implementing changes to consumer regulation set out in the Government’s…
Jigsaw Rewards, You Said We Did | 03/02/2022
You Said, We Did: Foodbank Survey

Through our Jigsaw Foundation programme, we have provided funding for a number of foodbanks across our regions. In 2020, we donated around £82,000 to foodbanks in Tameside, Oldham, Manchester, Wigan…
Jigsaw Rewards, You Said We Did | 18/01/2022
You Said, We Did: Allocations and Lettings Policy Consultation

Through Jigsaw Rewards we have created a platform to allow residents to give us regular feedback on our services and plans for the future. In return for giving this feedback and…