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Tenants’ Annual Report 2021/2022

The Tenants’ Annual Report 2021/2022 is now live here>>.

It contains information gathered from areas across the business on a range of topics including complaints, repairs, KPIs, neighbourhood plans, Jigsaw Foundation, lettings, anti-social behaviour and property development.

Residents were able to share what they wanted to see included in the report through the Jigsaw Rewards platform.

Assessing our performance allows Jigsaw Homes to meet the regulatory standard and forms part of the Group’s assessment of the regulatory framework.