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M·E·L Research Appointed to Gather Resident Views. Find out more…

 

Resident Scrutiny at Jigsaw

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Overview

Jigsaw Homes recruit two Resident Scrutiny Panels per year. The panel scrutinise the services of Jigsaw Homes and feed into detailed board reports to help improve their services.

Jigsaw Homes pay our Resident Scrutiny Panel members £50 each in the form of rent credits or shopping vouchers for attending three meetings.

You can view the impact and changes that scrutiny has at Jigsaw in our dedicated news category here.

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What is Scrutiny?
Find out more about Scrutiny and what is involved.
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Join our next Panel
Email us to discuss the Residents Scrutiny Panel in more details and get involved.
Register for Jigsaw Rewards
Register for Jigsaw Rewards to complete surveys and be part of a future Resident Scrutiny Panel.
Scrutiny recommendations
View a summary of recommendations made, whether they have been accepted, along with completion.
Scrutiny highlights
Scrutiny forms an integral part of how Jigsaw Homes ensures our services are shaped by the people who use them. Her is the top10 improvements our scrutiny panel helped make to our services.
You Said We Did
Visit our dedicated news section with the latest publications on consultations and scrutiny recommendations.
Benefits of joining our Scrutiny Panel
Being part of a team of residents that make a real difference to how your rent is spent influencing local issues that affect your neighbourhood and beyond.
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Scrutiny News
Find all the latest news relating to Scrutiny at Jigsaw Homes Group.
Latest News
Scrutiny FAQs
Frequently asked questions about Resident Scrutiny at Jigsaw

Find out more
Scrutiny resident testimonials
Testimonials from residents who have been involved in our scrutiny panel.
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Further Information
How we are run
Jigsaw Group uses overlapped Boards to simplify its governance arrangements and to make the best use of the shared skill-set of our board members and directors. The day-to-day running of the Association is the job of the Group’s senior team of directors led by the group chief executive, Brian Moran.
Our performance
The Group has an established suite of performance measures which are monitored by the board and by the Risk & Audit Committee on a quarterly basis.
What we do
Our members build, renovate and manage low-cost housing for rent and sale.
Resident Services, Help & Advice
Latest news
02/09/2026
M·E·L Research Appointed to Gather Resident Views

M·E·L Research will carry out customer satisfaction surveys on Jigsaw’s behalf to help improve services.
28/08/2026
Bank Holiday Office Closure – 31 August 2026

We will be providing an emergency only service on Bank Holiday Monday (31 August 2026). Our offices will be closed during this time and will re-open as usual from Tuesday…
25/08/2026
Jigsaw Homes awarded £249.5 million in Homes England funding 

Jigsaw Homes Group has been awarded £249.5 million in government grant funding to help deliver 1,990 new social and affordable homes across the North West.
See all news
Jigsaw Homes Group Limited

Head Office: Cavendish 249, Cavendish Street, Ashton-under-Lyne OL6 7AT

Leigh Office: Turner House, 56 King Street, Leigh WN7 4LJ

(Registered no. 29433R)