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General | 25/06/2025
Talking Careers at Oasis Broadoak Academy

Colleagues from Jigsaw Homes attended Oasis Broadoak Academy in Ashton last week to chat to Year 5 pupils about the many different careers available in housing.
 
Customer Feedback | 24/06/2025
Tenant Satisfaction Measures published for 2024/25

The latest Tenant Satisfaction Measures (TSMs) have now been published and are available to view. 
 
General | 20/06/2025
Automated Payment Line Service Disruption

We are currently experiencing problems with our automated payment line, as some customers have reported not receiving their payment amount or address after entering their customer reference number. Our engineers…
 
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General | 21/12/2020
Office closure during Christmas & New Year

Please note that we will be closed during the festive period from 12:30pm on Thursday 24 December 2020.  We will re-open on Monday 04 January 2021. If you need to…
General | 15/12/2020
Office closure on Friday 18 December 2020

Please note that we will be closed from 12.30pm Friday 18 December 2020. We will be back on Monday 21 December 2020. If you need to report an EMERGENCY repair…
 
General | 08/12/2020
New customer website launches: My Jigsaw

Following an important system update, we are pleased to announce the launch of our new customer website: My Jigsaw. This replaces the Adactus Connect and New Charter Customer Hub websites….
General | 03/12/2020
IT System And Customer Website Upgrade – Friday 4th December

On Friday 4th December, we will be carrying out planned upgrade works to our IT systems.  During this time Jigsaw Homes Group will have limited access to some services and…
General | 01/12/2020
Activity Packs And Vouchers Go Down A Treat with Chorley Schoolchildren

Schoolchildren in Chorley have sent letters of thanks to our neighbourhood team after they and their families received food vouchers and activity packs over the October half-term holiday. Pupils from…
General | 27/11/2020
Colin Carves Out New Business Thanks to Start Up Grant

Small businesses across the North West have been awarded start-up grants from our SUSSED IT (Start up Support and Social Enterprise Development in Tameside) programme. The programme aims to give…
General | 23/11/2020
Let’s talk – Jigsaw Conversation

Jigsaw Homes Group is launching a major new consultation to look at and help shape its future. Almost three years on from the merger, it is now the right time…
General | 23/11/2020
New Government ‘Charter’ for Social Housing Providers is Launched

A new Government Charter says social housing providers must be clear on how our residents’ money is being spent and make it easier for everyone to get more up-to-date information….
General | 11/11/2020
Jigsaw Homes adopts Sustainability Reporting Standard for Social Housing

Jigsaw Homes Group has today become one of the first housing providers in the country to sign up to an industry-led sustainability reporting standard, designed to unlock investment to help…
General | 06/11/2020
Jigsaw Rewards Gas Safety Scrutiny Meeting

As a group, Jigsaw creates new and exciting opportunities for residents as part of our plan to help regenerate neighbourhoods and opportunities for our communities to thrive. We work together…