At Jigsaw Homes Group, we take pride in our neighbourhoods and are committed to working alongside residents and partner agencies to achieve our mission of “Creating homes. Building lives.”
This plan brings together information on employment, financial wellbeing, and health and wellbeing across the Manchester North area. It sets out how Jigsaw Homes will focus its efforts and resources to support these priorities and help make the neighbourhood a great place to live.
We have been using neighbourhood plans across the Group for several years to better understand local needs, target resources effectively, and deliver positive outcomes where they are needed most. Based on this analysis, Cheetham Hill, Crumpsall, Gorton, Moston, Harpurhey and Miles Platting have been identified as priority areas for additional activity and investment. Miles Platting has a dedicated plan of its own. While many of the planned initiatives will take place in these areas, residents from all areas are welcome to take part.
This plan will be reviewed on an annual basis to ensure it remains responsive to local needs and priorities.
We have identified a range of indicators that tell us how your neighbourhood is performing in relation to:
- Employment, Skills and Training
- Health and Wellbeing
- Financial Wellbeing.
Below is a breakdown of the indicators and projects and services that Jigsaw are delivering or supporting to help improve performance.
51% are in employment
28% have no qualifications
Jigsaw projects and services
- One-to-one employment drop-in First two Friday’s of the month from Gorton Central hub (Gorton Central, Gorton Community Centre, Highmead Street, M18 8PE.) These dates may vary so please contact neighbourhoodengagement@jigsawhomes.org.uk before planning your visit.
- Employment sessions every other Thursday from Harpurhey Neighbourhood Centre. These are one to one sessions which you can book between 10-1. For more information, please contact employmentsupport@jigsawhomes.org.uk
- JET (Jigsaw Employment Team) offers a free employment support service available to all residents. We offer support with job searching, applications, CV’s, preparing for interview, business start-up support and free training courses including: – digital skills, first aid, food hygiene and business start-up.
81% in good or very good health
6% cannot speak English well
Jigsaw and partner projects and services
Hopewell in Cheetham Hill:
- Mondays
Spring Holistic sessions 12:30-14:30pm @ the Guidance Hub in Cheetham Hill
Rainbow Surprise, Cleveland Road, Crumpsall:
- Mondays, Tuesdays, Thursdays & Fridays
Community Grocers 11am-3pm.
Community Fridge 11am-3pm. - Monday Evenings
Board Games & Hot Food.
Play Scheme runs during School Holidays for children aged 6-11 years.
Wai Yin Welcome Centre, Brentwood Avenue, Cheetham Hill:
- Thursdays
Empower M8 Group – 10am-12pm.
Armchair exercises then light lunch, followed by a variety of activities such as Singing Lessons, Arts & Crafts, Hand Massage, Cooking Sessions, Mental Health Workshops, Gardening and more.
Al-Hilal Hubb, 80 Heywood Street, Cheetham Hill:
- Menopause Together monthly support group
- A safe welcoming space for women at any stage of the menopause journey.
- Let’s Talk, Let’s Support, Let’s Break the Silence.
Love World Church, 5 Knowsley Street, Cheetham Hill:
- Mondays
Seniors Group 2-4:30pm every fortnight
Food, refreshments, games, and fun activities.
Harpurhey Neighbourhood Centre
- Menopause support Group – A safe space for women to share their concerns/symptoms. The sessions look at ways to improve women’s health and provide them with various coping mechanisms. For further information contact the neighbourhoodengagement@jigsawhomes.org.uk
Gorton Community Centre
- Every Friday, 10:00am–12:00pm: a low‑cost food service provided by Across Ummah and supported by Jigsaw.
To find out more about Health and Wellbeing projects in your neighbourhood please contact our neighbourhood engagement team by email NeighbourhoodEngagement@jigsawhomes.org.uk or by calling 0300 0111144.
Manchester was ranked the 4th most deprived out of 296 local authorities (2025 English Indices of deprivation)
30% of households are deprived in two or more categories*
* Household deprivation measures whether a household experiences disadvantage in four key areas: education, employment, health and disability, and housing.
Jigsaw and partner projects and services
- Jigsaw offers a free energy advice service for tenants. We can arrange a home visit with one of our trained advisors to help you understand your bills and tariff, support you to switch, help clear debt, show you how to use your heating controls effectively and offer tips on how to reduce your energy usage. Click here for more information or to make an appointment Link to energy advice page.
- Jigsaw offers a free Money Advice Service. We have a range of tools and resources to help you manage your money and to maximise your income. Click here for more information or to make an appointment Link to Money Advice.
- We have pulled together a wider range of information and useful links to services that can offer support with the rising cost of living. Click here to here to find out more. Link to Cost of Living Page.
The following sessions run from Woodville Centre in Cheetham Hill:-
- Mondays
Easy & Functional English 12:30-2:30pm
Homework Club & Cost of Living Support for Parents – 3-5pm - Thursdays
Carers Drop In (open to unpaid carers) – 12-1pm
Upcycling Clothes & Skill Building for Women – 1-3pm
The following sessions run from Rainbow Surprise in Crumpsall:
- Mondays, Tuesdays, Thursdays & Fridays
Community Grocers 11am-3pm
Community Fridge 11am-3pm - Monday Evenings
Board Games & Hot Food
The following sessions run from Wai Yin Welcome Centre, Cheetham Hill:
- Thursdays
Empower M8 Group – 10am-12pm.
Armchair exercises, Singing Classes, Arts & Crafts, Massage, Tai Chi, Cook & Eat.
The following projects run from Harpurhey Neighbourhood Centre, Harpurhey.
- A variety of free cooking courses teaching cooking healthy meals on a budget, using a low cost appliance i.e. Air fryer or slow cooker. Contact neighbourhoodengagement@jigsawhomes.org.uk for more information.
- Food bank every Thursday 1pm – 3pm.
- Community café provides a free lunch every Tuesday and Thursday 12 – 2pm.
- Warm Hub/Energy advice drop-in sessions- Mondays 10-12. Enjoy a space to socialise and play cards or board games, free breakfast provided.
School holiday fun and food activities
We recognise that school holidays can be a difficult time for families and so we run extra activities during these times or work with partner organisations to do so. For more information please contact the Neighbourhood Engagement Team by email: NeighbourhoodEngagement@jigsawhomes.org.uk or by calling 0300 011 1144.
- Let us know when things don’t look great.
- Tell us about environmental improvements needed, abandoned cars or any safety matters.
- Inform us of antisocial behaviour.
For more information on our approach to tackling antisocial behaviour, click here>> - Report repair issues quickly.
Reporting repairs>>
You can do this by calling 0300 011 1144 or email info@jigsawhomes.org.uk
(Please note that for Emergency Repairs, you still need to call us).
- Introduce yourself to your neighbours and consider your neighbours’ lifestyles
- Be aware of the noise you create in your own home, particularly in buildings with communal entrances.
- Be mindful of where you park and be considerate of others
- Maintain your garden and keep your communal areas free of items
- Put your bins out on the right night and bring them in again once collected, use bin stores correctly
- Keep an eye on your neighbour’s property
We encourage residents to get involved in improving and shaping our performance and the standard of our services. We understand that not everyone wants the same level of involvement, so we offer a range of ways to get involved.
Jigsaw Rewards
Jigsaw Rewards is an exciting opportunity for you to give your feedback online by completing surveys and consultations on our services which can be exchanged for gift vouchers or credits on your rent account.
Just visit rewards.jigsawhomes.org.uk and enter your surname, payment reference number or tenancy reference number and tell us which areas of the business you are interested in.
If you want to be more involved you can be part of our scrutiny panel to discuss critical areas of our business and make recommendations which are presented to our board. The scrutiny panels run twice annually and if you do take part you will be rewarded £50 in shopping vouchers or rent credits.
We want to hear your ideas for improving your neighbourhood and help you to make this happen. Our Neighbourhood Engagement team will support you to do this wherever possible so please get in touch if you have any ideas on how to improve your neighbourhood by emailing
NeighbourhoodEngagement@jigsawhomes.org.uk or by calling 0300 0111144
Jigsaw Foundation
The Jigsaw Foundation offers funds for local projects which make a difference to the lives of our residents and their communities. The fund is open to charities, resident and community groups, voluntary organisations, social enterprises and local partner agencies.
For more information please visit foundation.jigsawhomes.org.uk
If you need a bit of advice or extra guidance to help maximise your income, manage money and tackle the rising cost of living, we are here to help.
We have pulled together important information and useful links to services available to support you in whatever area of life you might need an extra helping hand.
Our experienced Money Advice team is on hand to provide free and impartial advice. GroupMoneyAdvice@jigsawhomes.org.uk
Jigsaw offer a free energy advice service which may help you to heat your home more affordably. Our team can help you with:
- General energy saving tips to reduce your bills
- Advice and guidance on setting your heating controls and times
- Support with switching your energy supplier and comparing energy tariffs
- Tips on reducing mould and condensation
- Referrals to WISE, the free energy and money saving service
- And much more.
Click here to find out more about Energy Advice>>
A few simple steps could help you run your home for less as well as produce fewer harmful CO2 emissions.
Click here to view and/or download our handy energy advice guide >>
