Category: Jigsaw Rewards

In June, we conducted a consultation to help shape our Resident Engagement and Community Strategy. The feedback gathered will help us improve services for customers and influence how we measure…

COMPLETE. ENTER. WIN. 🎉 Every Jigsaw Rewards survey you complete before 31 March 2027 earns you an entry into our quarterly prize draws! Still Up For Grabs: 💷 £500 in…

During Hoarding Awareness Week (11-15 May 2026), Jigsaw Support worked in partnership with Jigsaw Rewards to raise awareness of hoarding disorder.

At the end of June, we carried out the first of four quarterly prize giveaways, with the first prize of £100.00 in Jigsaw Rewards points up for grabs. This quarter…

In December 2025 we undertook a consultation with our Jigsaw Rewards members to help review our Complaints Policy. The consultation went live on 01 December and closed on 08 December…

Thank you to everyone who took part in our first quarterly quiz of the financial year. We had 400 submissions. Firstly, we would like to apologise for an error in…

A new £500 prize giveaway for Jigsaw Rewards members has been launched with the first winner announced.   Through Jigsaw Rewards, residents and leaseholders can earn points by completing surveys and consultations on our policies and services. These can…

Our £450,000 community fund is now available for neighbourhood and community based projects for 2026! The fund supports local projects run by charities, resident and community groups, voluntary organisations, social…

In November 2025, we carried out a consultation with our Jigsaw Rewards members called “Connect Reporting Repairs Online”. The consultation looked at our online services portal ‘My Jigsaw’ and the…

In January, we asked Jigsaw Rewards members to complete a survey titled “Scrutiny Topic Long List 2026-2027”, to which we received 400 responses. The survey was created to give members…